Improving Communication between Health Care Professionals and their Spanish-Speaking Patients
Personnel
The College of Graduate Nursing and HETC would like to acknowledge the following individuals for their support in the development of this project:
Claudia Spencer, RN, BSN, MSN
Division Chief of Child, Adolescent, and Family Health Services
San Bernardino Public Health Department, San Bernardino, CA
Karen Hanford, MSN, FNP, PA-C
Project Investigator
Dean of the College of Graduate Nursing
Western University of Health Sciences, Pomona, CA
Jerry Nevárez, MSN, RN, PHN
Quality Management Officer
San Bernardino Public Health Department, San Bernardino, CA
Tony Hodge-Hilton, MSN, FNP, MPH, CRRN, CCM
Faculty, College of Graduate Nursing
Western University of Health Sciences, Pomona, CA
Bruce Smith, MD
Medical Officer for Maternal Health and Adolescent Health
San Bernardino Public Health Department, San Bernardino, CA
Norma E. Albán, MA, MPH, D.Ed.
Freelance Consultant, Author, and Speaker
Loma Linda, California.
Bernice Chapman, BSN, PHN
Supervising Public Health Nurse
San Bernardino Public Health Department, San Bernardino, CA
Jerry Kellogg, MA
Instructional Designer
Western University of Health Sciences, Pomona, CA
Loretta Schnaus, BSN, PHN
Supervising Public Health Nurse
San Bernardino Public Health Department, San Bernardino, CA
Steve Hill
Website Designer/Programmer
Fine Line Communications, Red Bluff, CA
Linda Fahey, RN, MN, ANP-C
Director, Professional Education
Southern California Kaiser Permanente Medical Group, Pasadena, CA
Marty Hill
Website Designer/Programmer
Fine Line Communications, Red Bluff, CA
Mary Canobbio, RN, MS, FAAN
Consultant
University of California, Los Angeles, CA
Sarah Douville
Director of Operations, College of Graduate Nursing
Western University of Health Sciences, Pomona, CA
Paula Harmer, MPP
Research Management Analyst
Western University of Health Sciences, Pomona, CA
Elizabeth Towner, PhD, FNP
Project Co-investigator
Professor, College of Graduate Nursing
Western University of Health Sciences, Pomona, CA
Jo Ann Lesser
Video Operations Manager
Kaiser Permanente Medical Group, Los Angeles, CA
Alana Olschwang, MA
Organizational Effectiveness/Training Specialist
Sacramento, CA
HETC Community Advisory Board

Eloisa Baez
Redlands Community Hospital Family Clinics
Terry Lopez
Community Volunteer
Juan Belliard, PhD
Loma Linda University
Jesus Oliva, MD
Mt. San Antonio Community College
Dulce Hernandez
Loma Linda Child and Adolescent Clinic
Sophia Puerto, FNP, MSN, PhD
Loma Linda VA Hospital
Esther Jimenez
Educator, Public Health Department
Rosa Reyes
Community Volunteer